Thrifty Propane
Thrifty Propane of Medina Ohio Propane delivery fraud - Delivered 710 gallons and charged me for 800 gallons

On 16 Jan I checked my propane tank and it was at 9% full. I called Thrifty Propane an hour later. On 17 Jan delivery driver indicated that he delivered "800.5 gallons" of propane when the actual amount was approximately 710 gallons. As I said, I had been reading the gauge periodically about once a week for the months of Dec and Jan as it ran down from 30% to 10%, because I knew the tank was running low. I checked the tank again the day before delivery (16 Jan) and it read 9% full on a 1000 gallon tank (roughly 90 gallons). The Thrifty propane driver delivered propane while I was at work (17 Jan), and left a receipt on the door that said he had delivered 800.5 gallons. I ran to the propane tank that night to check it because the max safety limit on the tank is 800 gallons, and I thought he might have overfilled the tank. Most propane tanks are rated at 80% capacity to prevent overpressure.

Company: Thrifty Propane
Country: USA
State: Ohio
City: Medina
Address: PO Box 2018
Phone: 18008793158
Site: thriftypropane.com

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