Sears Optical
Bait and switch? Or plain Dishonest

Called the optical store for price packages. Received a price of 149.99 which included exam a fram under 100.00 and this lens-did not cover anti glare or any other extras.

Called store to see if accepted Mamsi insurance for exam -they said they did and it would =additional discount to package. Was informed any frame over 100.00 would have to pay the difference after subtracting 100.00
Went to store-exam was 48.00-they did not take Mamsi-Oh well they did in the form of a 5.00 discount and 35% off your frames and lens.

Found frames for 179.00 should have paid 79.00 and no exam fee right? -No told me with 35% off the price was 278.00 with a package discount 289.00 plus eye exam. I had told them I did not want their frame warranty, bifocals or any other extras. They held to that price forced us to pay for the exam we would never have paid for (Old equipment wanted the new computer test but this was free right?)

We left, I was so upset after having taken off work and my daughter going out of her way and changing her plans. I called them back and they told me yet another story-Bottom line they admitted they put in a 100.00 warranty I specifcally said I did not want. Then they offered to take if off after they had lied to me, lied to my daughter, tried to cheat us and basically broke the law. There were many more damages but do not need repeating in this venue

Company: Sears Optical
Country: USA
State: Maryland
City: Glen Burnie
Address: Marley Station Mall Govenor Ritchie Highway Glen Burnie, Maryland 21060
Phone: 4105902468

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