Friendgiftr
Rob Carpenter Poor execution, almost non - existent customer service

I requested 2 gift-cards to get a Holiday workplace present trade on 12/08. I approached the organization on 12/16 after it'd not found its way to the full time shape the organization supplied. I also recognized there is no customer support telephone number on the site only a online form that we completed and delivered with my purchase quantity seeking a standing. I'd to search online to get a quantity for them-which I came across numerous grievances about that specific merchant! I named the amount I came across in one single criticism and got an amiable enough assistant who got my quantity and stated I'd get a telephone call back from a merchant account supervisor in 24-48 hours, no reaction. And so I called again and again and another assistant required my title quantity and my purchase and guaranteed me that I'd obtain a call-back nothing. Therefore lastly I acquired a contact reply from Aaron Campbell who advised me my purchase ought to be coming. On 12/28 I sent him back requesting a reimbursement since it was after Holiday. He explained not a problem I'd be approached from somebody within the billing office. No body approached me and that I have not obtained a return back. Nowadays lastly on 1/13 I obtained an package from their store I popped it up and there have been the two gift-cards I had been waiting on, the cover was postmarked 1/09 therefore it was shipped over per month after I put the internet purchase and on top of it, there is no present concept therefore my colleague might have had no idea who delivered it to her! I'm really upset using the insufficient support and also the method this purchase was managed. I'll never purchase out of this merchant again or might I would recommend their providers to my worst enemy.

Company: Friendgiftr
Country: USA
Address: 1680 N. Vine St, Suite 327 Hollywood, CA 90028
Phone: 8773494438
Site: friendgiftr.org

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