Match.com
I requested a refund the second day of service through email because there was not a very visable number. I asks for a prorated amount for the few days it was in service from at least 5 people all th

I signed up accidentally with match.com through PayPal and tried to get a refund the next day. I did not want to spend $189 on a six month service. Immediately I was dissatisfied and emailed them requesting a full refund. I received an email stating this was impossible, even though I had not used the service. Several days later, I found a number, rather than an email and called. About four emails they call "communication" were attempted on others part for the first few days so I was accused of using the service, rendering me incapable of receiving a refund. I demanded that my first few days be prorated, and that I should not have to pay the remaining 6 months of service. I was treated rudely, and was refused to be talked to. I did not swear or yell, only request a refund for the months the service was not used. I should not have to pay for a product that is not being used, or is unsatisfactory. It has been a week, not two, three or even 5 months. I asked to speak to their boss several times. I was told that Stacey n was the person in charge, and was not given an Id number or any other identification, nor any other contact to resolve the issue. She replied " she was in charge" and would not talk to me, and hung up on me. I have no idea who to talk to next. This is a terrible sight much like the scam sights like la weightloss, at the beach etc you hear about that continue to charge your card.

Company: Match.com
Country: USA
Site: match.com

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