Wesley Berry Flowers
Took my money and did not deliver!

Day-One: I'm in the united states and my fianc is ill in the home. She wants some love and so I purchase a bouquet from 800wesleys.com. Later that evening I get a contact saying these were supported and wouldn't have the ability to be shipped before next day. She was not likely to be house 24 hours later and so I contact their 800-number to stop. I Invested 20 units on-hold till I get an answering service. (Their site promises they've a Situation of the-Art call-center that acts them 24/7) I talk to a lady called N who clearly didn't pass-along the concept.

Day 4: I get another mail stating they'd not be shipped before following day. I named and waited on-hold AGAIN for another 20 minutes! No body answers. I get an answering device this time around and that I am cautious to depart my title, purchase and phone number in a note to call-back, but again... No body does.

Day 5: I contact and really achieve somebody! She informs me the purchase was planned to become shipped 24 hours later. I informed her I've been attempting to stop. She does not have the ability to stop himself, and requires a boss. She puts me on-hold. I watch for ANOTHER half an hour this time around! No body actually accumulates. I call-back, but right now they're shut and that I get an answering support once more! I quit another concept with my data and photo off another mail detailing my conditions.

Day 6: I'm capable reach somebody again. I connect my story and lastly stop my order thinking I'd get a reimbursement for my problems... Less! Evidently used to donot browse the fine-print where they place it for you for utilizing their solutions. I'm provided a PARTIAL refund. I request a and obtain a lady called Tamara. I connect my story once more. She appears equally apathetic to my situation and really weighs on me! Day 7: I've yet to get a refund or perhaps a conversation regarding any kind of reimbursement. Actually, the only real conversation I've ACTUALLY obtained from their store are e-mails stating my purchase could not be shipped. I actually donot expect I'll be viewing my cash back.

Day 8: WOW! Amazing! I obtain my first reaction from Wesley Berry herself. He apologizes for my problems while offering me a discount on my next purchase. Nevertheless, I'venot noticed any reimbursement of any sort by yet.

With this particular many problems over this type of lengthy time period, I'm confident this really is regular operating process and never an isolated event! DON'T USE 800wesleys.com!

Company: Wesley Berry Flowers
Country: USA
State: Michigan
City: Commerce
Site: 800wesleys.com

  <     >