Georgia Power
Charged $150 deposit for requesting bill extensions

I have been charged a $150 deposit now for requesting extensions on my bills. My power has never been cut off, I always pay my bills on the arranged days, and I always confirm with the customer service representative what fees or negative feedback will be placed on my account due to the requests. I have never been notified this was impending and when I contacted the company via email, they reported the following:

Thank you for contacting Georgia Power.

We apologize for the inconvenience. Unfortunately, based on the payment history on the account, we are unable to cancel the deposit.

Company: Georgia Power
Country: USA
State: Georgia
City: Atlanta
ZIP: 30396
Address: 96 Annex
Phone: 8886605890
Site: georgiapower.com

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