Federal Express
Computer Arrived Damaged After Repackaging and $700 Insurance

We took our computer to Goin Postal in Griffin, GA, to ship it to someone in Arizona, and asked that they package it in a better box and prepare it for shipment. They asked us to leave it and said they would let us know the next morning how much it would cost. When I called in the morning, the owner's brother told me he needed more time to prepare the package as he was busy.

At 3pm I went to the shop and he showed me the package and said he had repackaged the computer in a larger box and charged us for the additional packaging and shipping rates. We paid a total of $64.50 in shipping costs, including $700 insurance, for FedEx shipping. This was November 18th. I received an email from the client, who said it arrived scratched, with the internal parts of the computer lying in the bottom of the tower and the wires disconnected.

Company: Federal Express
Country: USA
State: Tennessee
City: Memphis
Address: 3875 Airways, Module H3 Department 4634
Phone: 8004633339

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