Walmart
Customer Service

I had unhappy experience with the cashier at Wal-Mart store #5091 (Receipt ID #: 7CL2KV1S4267).

After checking out, I took several additional plastic bags. The cashier stopped me and said to me "You should ask me first. You are stealing bags". Then I asked him "Can I have some additional bags". The cashier replied to me "No. Policy doesn't allow that". I went to customer service to find manager. Surprisingly, the manager was the one who stood there, observed everything and did nothing. This makes me even more unset.

Because customers take items by themselves, Wal-Mart should have a sign to ask customers not taking additional bags.

Wal-Mart should train the cashiers and managers how to deal with the situation instead of accusing customer "stealing bags".

Company: Walmart
Country: USA
State: Texas

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