International Parcel Services
Fraud

Utilized a business named Internation Packages (IPS) to set up shipping of the package to Brazil, they really use DHL. The was several issues with the shipping so when I reported to IPS they explained I'd to speak right to DHL, that we did and following a couple of months DHL decided to return my carriage costs. Nonetheless they needed IPS to boost the criticism and provide the details (which althugh this may develop in an additional wait, I recognized this could need to occur) after several telephone calls over a couple of months on my own to IPS and DHL to check on if DHL had the necessary specifics, I had been educated at start of May by DHL the reimbursement had been administered to IPS. Despite delivering emails and departing calls with IPS it got about fourteen days for IPS to verify they'd the money and might I would like to understand once they may send cash. I'm today in the stage that despite, once more after several calls and emails to IPS I can't encourage them to provide me an answer, and on the phone to IPS on Friday 24th April, talked to 1 of the team who once I offered my title, stated the supervisor was not at his table but might get him to contact me back. I'venot obtained this phone and think this really is never likely to arrived at a finish. Can not know how IPS may keep my cash and wont to boost the official criticism. I actually do have all of the email communication because the start of the problem, returning to December!

Company: International Parcel Services
Country: USA

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