The UPS Store
Owner Shouted at Customer Returning Prepaid Dish Equipment Box

Dish Network mailed me a box with a prepaid label so that I could send my equipment back within 10 days. I took it to the UPS Store in Brownstown, where the owner turned out to be very rude. I set my box to one side so the staff could pick it up once they finished with their other customers. I have always done this at FedEx, USPS and UPS. The owner, however, said I must stand in line. I asked whether this was a new policy, and she said it was not. I then told her that her own employees had previously said a prepaid package could be left on the side without waiting. She became furious, shouted at me in front of other customers and told me never to come back. Her attitude shocked me. I have never had a problem with UPS anywhere else, only at this store. Anyone who ships prepaid boxes should avoid this location. The owner is very rude, and her customer service gives me no reason to trust her.

Company: The UPS Store
Country: USA
State: Michigan
City: Brownstown
Address: 23772 West Rd
Phone: 7346921888

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