Reading Area Water Authority
RAWA Reading Area Water Authority intentionally overcharging customers

Your water expenses to get a single-family house comprising myself, my spouse and my two children ages 4 and 10 weeks old are averaging $170 monthly. After calling the town they declare my statement is really large since I've a-1" water-meter. Actually I occur to possess a 3/4" water-meter within the cellar of my house that based on their specialist is nicely inside the length in the road the need it to become in order to see it.

After 8 pages of emails where RAWA recognized they mounted the 1" meter in the road as the house was empty, recognized the meter in my own cellar is actually theirs, and recognized they might proceed to bill me towards the melody of $600 more each year than they must be on the basis of the water-meter in my own house their only quality is the fact that I should permit them in the future into my house and tear out the meter since it is their home. I should then spend a plumber to spot the pit they keep there. Easily select I will also spend a plumber to possess them deploy exactly the same meter within the hole outside my house after which they'll reduce my statement.

the truth that I've a-3/4" RAWA released meter in my own cellar limiting every fall of water entering my home doesn't matter for them. They bill me a greater flat-rate for my water and my sewage since "they do not understand if it's just one home or perhaps a professional property". It's just one family home built-in 1929 and that I are actually just the next operator of the house. The house hasbeen owner-occupied for several but 5 years of its lifestyle (that will be when RAWA snuck in and transformed the meter so that they could easily get higher prices).
there has been posts within the document talking about their terrible customer support and insufficient a reasonable appeals procedure.

Company: Reading Area Water Authority
Country: USA
State: Pennsylvania
City: Reading
Address: 815 Washington Street
Site: readingpa.gov

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