AT&T
Switched to long distance carrier without consent, then billed over $30

Shops, Products, Services

My wife and I may only make 2 long distance calls per year, then use a 10-10 number. May cost us 4.00 plus our $19.00 fee with SBC, never have had a problem. Now we received a $30.00 phone bill from AT&T did not apply for their service, they some how hooked us up, without our knowledge. I called them was on hold over an hour, then the person talked to was very rude, said had to pay. I tried to explain did not make call, It was only $2.00 or $3.00, but the service charges and other add ons came to over $30.00. I am Stuck with the bill, but am going to contact the Public Utility Company, and FCC. It may not help, but one of your customers, said, they got reimburst. I think we should all contact PUC and FCC in our areas.


Company: AT&T
Country: USA
State: Arizona
City: Phoenix
Address: P.O. Box 78628
Phone: 8002220300
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