Picture Me Studios
Poor customer service

I created a-11:00 appt. For images of my 4-month old. I did so this via the web. Upon coming towards the business at 10:50, the girl operating explained that "she understood nothing about my appt, she didnt usually work-there and was filling out for somebody, she was informed she just had 2 appts. That time." She presented all of this info from 50-feet away resting in a computer chair. She stated she couldnt take-me since she was enhancing images for somebody and may I return in half an hour. Actually there is not another spirit insight. Not active whatsoever. She'd previously accepted she'd a massive 2 appts that evening. I wanted to return in a time that was decided. I went shopping in Walmart for half an hour and swung back by to determine if she was any sooner. She was still resting in the same computer. I'd to call-out to her and requested her when the people had return yet to see their pictures, she claimed no again not worrying to obtain up from her back. And so I informed her I'd be back at midday. I had been looking to get images of my 4-month old. A person with an infant understands what type of planning is associated with images - giving, sleeping, drivetime, etc. Fortunately, I've a "happygolucky" toddler. I also provide another appt. To keep. I delivered towards the business the Next period at 11:55 to locate her once more in the pc with a few customers. I waited for 20 minutes. She never bothered ahead around and just state, "I'll be correct along with you", and sometimes even create eye-contact. I've a bachelor degree in nursing. I've worked my way through college and that I understand only a little about customer support. To begin with, please educate your workers on easy ways. For instance, get right up off your back and visit the table when speaking with somebody. Subsequently, dont allow everybody understand you dont often work-there. This alone made me wish to operate. I don't wish to put money into bad images since you don't understand what you're doing. Finally, dont dismiss somebody since you need them to disappear. They'll. I'm an extremely individual person. I dont think I've actually reported to anybody about something. Today was frustrating. Our period, persistence, and gasoline cost was lost. I still need to feel the procedure again since I've no images. Our next encounter CAn't be as infuriating as that one.

Company: Picture Me Studios
Country: USA
State: West Virginia
City: South Charleston

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