Picture People
Poor customer service

Shops, Products, Services

My spouse and that I went for the planned visit for the boyis first Holiday pictures. We'd to hold back half an hour despite the fact that we'd a scheduled appointment. Once it was our change the "shooter" had our boy sit-in a boopie seat having a crimson quilt onto it. Bear in mind I'd to put on the crimson quilt up therefore it appeared as if a backdrop. The shooter began taking photos and maintained saying she was finding sweet people. But our boy wasn't as smiley as he often is. She held taking photos that we observed the display wasn't heading down on all of the images and needed to inform her. We subsequently place him on his belly and he or she presumably required even more adorable people. We questioned if we're able to have some props, something for Holiday, and he or she went and got some. I had been wanting them to provide them versus people needing to recommend them.

She told us she required 100 images that was false. Once we waited for that images to add, we were informed that it'd consider just a few moments and we'd reach begin to see the images following a few other clients. After 40 units we were informed by our "shooter" that she created an error and hadn't obtained 100 pictures, that there is really 2 additional clients' periods on that drive that she didn't obtain just before our pictures. Therefore not just did we not understand how many pictures were obtained but we'd to hold back for just two additional models of images to be saved. She subsequently quit the shop and another worker needed to assist us.

We sat down to see our images and that I can't convey how dissatisfied my spouse and that I were. The images definitely were horrible. We'd about 16 to select from and just 2 were great. I understand you CAn't handle a-5 month-oldis grin, but like a shooter you've the capability to see the images you've obtained to date and understand when more are essential. She didn't attempt to improve types but simply wished to continue her split.

We chose to not get any images and also the only point we were provided was that the supervisor might consider our images if we made a decision to try it again. There's no means I'll actually return to Image People again. It had been an entire waste of the morning which my spouse and that I became popular from work-in order to truly have a good family trip and obtain images of our small child.

Don't visit picture people!!!


Company: Picture People
Country: USA
State: Maryland
City: Columbia
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