Duravit USA Inc
Failure to stand by their product

I simply completed my redesign to my residence and dealing with utilize my devices for that very first time.

I've a high of the point Duravit spa in my own master bathtub that cant use however. During installation check, when bathtub was stuffed a might continue without anybody pressing a handle. Company delivered his electrician to search and he simply unplugged after which blocked back in. Convinced that only a reset was required also it was okay. But after I shifted in I attempted to make use of it after which it occurred again and needed to craw within the back starting and disconnect it.

I approached Duravit In April plus they sent anyone to examine. (Jerry Sosa) he explained he'd purchase the component and that I might also must have the starting created larger before they mounted it. (That We did)

After my custom was looking to get them to setup a romantic date to correct but never got a solution. She eventually got a mail from Duravit questioning if bathtub was still under warantee!!! She published them this is rediculous.

She eventually got a mail from tech-support Manufacture at Duravit and wondering easily will find out if its the air fan program or even the aircraft pump that continues! I allow my custom realize that they'd somebody here currently to check on it out and that I do not know today since they're equally unplugged and that I don't wish to fill and operate again and cause harm!

Company: Duravit USA Inc
Country: USA

  <     >