Debenhams
Poor & Slow Customer Service

Today I acquired a briefcase having a designated cost of £19.99. Getting it towards the till I requested for this to become offered in my experience in the designated cost. The till woman visited get a boss, who subsequently visited get a director. The supervisor eliminated the tag and stated it had been improperly branded and recommended that I might have branded it myself in order to acquire a cash advantage. She subsequently 'eliminated the products from purchase' as she set it.

I am unsure that below steps were authorized and also the recommendation that I branded it myself should be libelous.

It's an undeniable fact that I'd not handled the briefcase but I did so believe an incorrect value.

Of importance may be the perspective of the team that was excessively rude, really offhand, not all client involved and extremely brusque. They might have preserved £50 but I Will never store there again.

Company: Debenhams
Country: USA

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