Standard Screen Printing
Fast Screen Printing Mis-represented their abilities, Ignored Customer Requirements, Provided a Sub-Standard Product, Poor Customer Service

Standard Screen Printers delivered a very large order for t-shirts that were nothing like the 'proof' that was submitted to us. They ignored our repeated concerns about the quality and clarity of the design as presented as well as implicit instructions that a positive proof be provided prior to printing the order.in numerous conversations and emails with their sales rep, Ericka, I explained our previous problems with another printer that had printed over 50 dozen shirts (with the same design submitted) that were absolutely un-acceptable. I was assured, guaranteed, repeatedly that my instructions would be met, the quality would be EXACTLY as I expected, and that a proof that would exactly represent the final product would be provided prior to printing the order.

They would not provide such a 'proof' without a check in hand for the order. The order was then held long enough for the check to clear and then printed and shipped without submitting the proof as required.

Company: Standard Screen Printing
Country: USA
State: Iowa
City: Clinton
Address: 1624 13th Ave S
Phone: 5632436459
Site: standardscreenprinting.com

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