Doostang
Doostang.com Company kept billing me after telling me they would stop, slow refunds

Shops, Products, Services

I was charged a recurring charge that I asked to have refunded within 1 day. I was told that I would only receive a partial refund, then when I complained was told I would receive a full refund. I waited a couple weeks and contacted customer service again to ask where the refund was. I was told that the delay was customer service's error, and was finally refunded the full amount of the charge.

Doostang just billed me again, a different amount this time as if they signed me up for yet another service with a recurring fee. This was billed entirely without my permission.

It is as if they have decided that they can take from customers' bank accounts whenever they choose - I wonder, is it to meet payroll?

Avoid the company, they treat your bank account as their own after you sign up.


Company: Doostang
Country: USA
State: California
City: Palo Alto
Site: doostang.com
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