Macey & Aleman
Legal Helpers Poor Service
- 08-12-2011
- 63
Almost two years ago I contacted the
Macey and Aleman law firm about bankruptcy. I had lost my job and
Was unable to pay my debts. I was in Indiana at the time and met with the attorney who
Advised me to stop making mortgage payments so that I could pay their fees and
Get the bankruptcy started. I paid over $1100.00 to the firm and in the
Interim, my wife received a job offer here in Florida. I contacted the attorney and was advised my
Case could be transferred to their office in Florida.
Over six months after moving I
Contacted them to ask about my case. I spoke on the phone with a "paralegal"
Who told me my case was in the Orlando office and was "in typing". After several
Months I still had not heard from them. I called again and another "paralegal"
Told me that my file was never received in Orlando. They promised they would
Track it down. They later called back and said it was again "in typing".
I made several calls and told them some things had changed and I needed to
Speak to an attorney but was told the paralegal could answer my questions. I
Finally insisted on speaking to an attorney but missed her call. When I tried
To call back, I again was stuck with a paralegal who would not connect me with
The attorney and stated he would pass the message along.
After a while, I requested a refund of my fees so I could hire a local
Attorney to assist me. I received a call and letter from another "paralegal"
Who promised it would be corrected and I would hear from them soon. I was also
Told I would meet with an attorney before the filing of my case. Some time
Later I received a packet from them requesting I sign all the documents and send
Them the filing fee so they could proceed with the case. I again called and
Asked when I could speak with an attorney but got no response.
A month ago, I sent the packet back
With the signatures but without the fee and demanded I speak to an attorney or
Be refunded my fees. I have had no response. Subsequent research on the
Internet shows that this firm has an extensive history of complaints similar to
Mine with no return of fees. I fear that due to their incompetence I
May be saddled with almost $100,000 in debt and no recourse. (my home in
Indiana has been foreclosed)
Company: Macey & Aleman
Country: USA
State: Illinois
City: Chicago
Address: 20 W. Kinzie, #1300
Phone: 3124670004
Site: legalhelpers.com