Ira Woods & Sons
Unethical Business Practices

When order was placed it was indicated to be in stock. A series of e-mails followed from the vendor indicating the order was received, order was accepted and order was processed for payment. When I checked with customer service as too why I did not receive a notice that the products had shipped I was told that I did not read the payment processed e-mail wherein it noted that the product was on back order from the manufacturer and was estimated to be delivered to the vendor by the end of the month. I indicated on October 18th I wanted to cancel the order and they still have not refunded the money to my checking account.

It is unethical to charge someone for a product that they do not have in stock.

Company: Ira Woods & Sons
Country: USA

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