La Fuente Inports
Total ripoff. Refused to refund money on cancelled order even though order never left warehouse

I ordered a table from these people last month. When i called 3 weeks later to find out where my table was, they told me that my order was being held. This is after they cashed my check. After another week went by and they still didn't ship my table, i told them to just issue me a refund. They said they would send out a check right away. After another week went by, i called to find out where my check was. They said it was sent out in the beginning of the week. After another week went by, i called again and they said the check was just sent out yesterday. When i asked for the check information, they told me the check number and the amount.

The original purchase price was $366.90.. They said they were only refunding me $230.31.

They said i had to pay a restocking fee of $136.59 for something that never left their warehouse. When i asked to speak with a higher up, i was told that the only person higher was the owner and that he doesn't speak with customers.

I have filed a report with the bbb. When i explained this to the company, the man on the phone just laughed it off and said he didn't care because he already had my money.

Do not do business with these people. They come off very nice until they get your money then the're very mean and they don't care about the customer... They are a total rip-off.

Company: La Fuente Inports
Country: USA
Phone: 18886220939
Site: lafuente.com

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