Kroger
Kroger phone cards keep disconnecting my call and overcharging me for unconnected international phone calls

Shops, Products, Services

Each time I used the Kroger international phone card for the first 6 times the call does not get connected and then today the call goes thru and then the call is disconnected and charges me $2
the first time with no connection made nor voicemail. I phoned the customer service to reimburse me for that $2 and he just said sorry about that the best he could do was credit me. 40 cents.
That's a rip off. Plus for the second call placed on a land line that company charged me $1 and my call was not even connected. That's rip off. Plus for the last 4 phonecards the same thing happened and once the company ripped me off $5 when placing a call from a land line.

It would be expected that a company as large as Kroger would give better service. Makes me never want to buy a Kroger product and I for sure will not refer their products to my friends or family.


Company: Kroger
Country: USA
State: Ohio
City: Cincinnati
Address: 1014 Vine Street
Phone: 8004922926
Site: kroger.com
  <     >  

RELATED COMPLAINTS

Kroger Fuel
Held $250 From Checking Account for $20.03 of Gas

Kroger
Employee Said I Could Not Eat a Donut Before Paying

The Kroger Co
Rude Clerk and Manager Talked Badly About Me in Front of Me

Kroger Store
Shoppers Card Discounts Not Given at Checkout and Rude Clerk Response

Platinum Protection
A giant lying ball of lies

Kroger Co
By labelling food "Value", and charging more, they trap the innocent