Red Envelope
Incomplete delivery of orde

I requested a ring with 4 birthstone necklaces for my mom Holiday present on November 26. I'd this especially gift-wrapped and taken care of this company. I obtained a purchase verification displaying the ring with 4 necklaces and was billed $26.24 whole. I later obtained a purchase collection for delivery and obtained her present. Used to do not start the bundle after I obtained it because it was especially giftwrapped. On Holiday, my mother exposed her present and there is just the ring, no necklaces. I named Red Cover nowadays plus they mentioned their purchase didn't approach and cost me for that pendants which is just why I didn't get the necklaces. I contended with customer support the purchase verification plainly says the ring with 4 necklaces and cited the buying price of $26.24 whole. They stated I'd need to buy the necklaces plus they might offer free delivery. I told them when they don't deliver my purchase total as within the purchase verification I'll be processing a with BBB in addition to FTC. The corporation can't escape with sh*t such as this. Should you deliver a order verification using the product and cost and ship the purchase, then it should deliver total. Whether or not they've a purchase management program problem, the best move to make is always to ship the rest of the products about the purchase for that client to save face. Alternatively they appeared horrible within their compassion and wouldn't recognize my purchase. Please don't conduct business with this specific online organization. You are able to shove-it up your *ss Red Cover!!!

Company: Red Envelope
Country: USA

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