Verizon
Unordered DSL Equipment Shipped After Asking for Information
- 12-06-2001
- 4
I don't know how they can do this. I had called customer service about my bill, but decided, I wanted to check into the DSL modem, for my computer. I asked her, because mail had been slow at my house, to e-mail me information about DSL. Big mistake, the company sent me the following stuff, on December 6: A box of DSL stuff Equipment, for which, I will not pay them for.
I have sent them one email, to them stating that I hadn't ordered the product, but just inquired about it. They e-mailed me another hype letter and today the darn stuff arrived at my door. How can I get it through there thick heads, I DON'T WANT THE DAMN SYSTEM! I never ordered it! I mad as hell. What can I do?
Company: Verizon
Country: USA
State: Pennsylvania
City: West Chester
Address: 516 Brandywine Parkway