Chase Sapphire
False Advertising

I'm extremely dissappointed using the Journey Cancellation Coverage of the Pursuit Pearl card. I arranged my vacation utilizing the card due to the trip cancellation safety. Within my next day of my vacation, I had been informed that my uncle have been discovered dead in her condo, I'd to return house 24 hours later. I attempted to obtain repaid for that funds used to do not return for needing to keep early due to a demise within the household. I submitted a state using their advantages individuals, aka, Chubb Insurance, also it was refused since I had been not requesting trip compensation. The Trip Cancellation just addresses flight seats not accommodations or hotels. This really is deceptive because it doesn't mention everywhere within their promotional resources they don't protect accommodations and hotels. Last time I understood, used to do not only have a trip and remain in the airport the entire period of my “TRIP.” I'm so dissappointed that I'm considering eliminating my card when I feel they're being deceptive using their rewards plan.

Company: Chase Sapphire
Country: USA

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