Dish Network
Credit Refused for $100 Unreturned Equipment Charge After Returning Receiver

I returned a cable box that was not working. Instead of crediting my account the $100 as they have done several times before since I've been a customer, they are telling me I was never charged for this box therefore they will not credit my account. I explained to them that in the past every time I returned one of their receivers, I was always charged and then credited the money, why not this time I spoke to several supervisors, the Executive account supervisors, they still refuse to put the credit on my account though they have the equipment, they keep saying I was never charged for it on my account. Nor has the box been replaced.

Company: Dish Network
Country: USA
State: Colorado
City: Englewood
Address: 9601 S. Meridian Blvd
Phone: 18886243474

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