Pettags.com
Bad customer service

Shops, Products, Services

We've been return clients with pettags.com for a long time for labels for the cats. They deliver the labels quickly, and also havenot available an error.

However, lately we requested their individualized breakaway cat collars. Whenever we obtained them, we recognized the capture on them is also powerful, our cats could be not able to bust out of them, actually the biggest kitten who's a healthier 12 pounds (another two are smaller, around 9 lbs). We named to request if we're able to trade the collars for another thing, and was informed no, nothing might be completed, and no, they didn't believe something was wrong using the collars, on the other hand, their clients like them, they truly are leading sellers.

We can not believe this. We're longtime kitten owners, and these collars are obviously harmful. The lock is also also powerful, and there's no surrender the collar whatsoever. When your kitten get captured someplace, this collar will probably maintain them immediately.

This isn't concerning the cash that people are dropping within this deal — fortunately nowadays we both still have careers, therefore we're ready to compromise it. Your problem is for that survival of our as well as your animals.

We're also really dissatisfied within the customer support, particularly whilst the individual we talked to stated that they do not plan to consider this whatsoever.

Kitten owners, we desire one to prevent these collars. And beyond this, if our encounter using their customer support is any indicator of how they handle clients who may have additional problems, we suggest that you simply avoid pettags.com and function alternatively with among the others available who may more receptive.


Company: Pettags.com
Country: USA
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