Metropcs Inc
No customer service, no refund

Shops, Products, Services

Requested a LG Mark online-which included no sdcard. Delivery info mail offered a telephone number to contact that was a telephone tree without any choices regarding my problem, therefore held pressing figures till I acquired an individual who informed me she'd nothing related to that problem, to visit www.metropcs.com/support, and who got my info encouraging to possess somebody contact me. URL required me to some "Monitor you purchase" choice that was ineffective. No body named. No email connections on web site. No body to keep in touch with, therefore shipped a notice to Texas, 3/8, informing them I was sending the telephone back, why, and needed a return. FedEx shipped and telephone was approved by W Jolly 3/11. Today 3/24 with no reimbursement or reaction from MetroPCS. So far as I will inform the corporation doesn't have Customer Support Dept. That may be approached for issues

If you should be considering purchasing from their store, think hard, since my search of the Web has discovered several, many grievances, and incredibly few tips!


Company: Metropcs Inc
Country: USA
  <     >  

RELATED COMPLAINTS

ASURION Insurance
Replacement Phones MetroPCS

Metropcs Inc
No customer service, no promised refund - LG Imprint phone

Metropcs Inc
No customer service, no refund - LG Imprint phone

Metro PCS
Online Orde

Verizon Wireless
Charges for 5 days of service

Metro PCS
Poor service!

Virginmobile
Service/Phone never received

MetroPCS
Metropcs has no coverage in area they say - Cellular Service

Virgin Mobile
Terrible lack of customer support

Metro PCS
Poor Service