Wellpoint nextrx
Bad business practices!

Listed here is my expertise as of 7/8/08 Background: This Can Be A net Rx organization. You believe youare gonna save dollars together, but following the first discount use, the cost is approximately add up to what you'd spend utilizing a nearby drugstore, plus they don't have any ethics within their purchasing procedure. What occurred: I requested my first Rx and got a good savings a couple of months before. Nowadays I visited purchase a refill via their telephone robot. It got my charge card and advanced the order but didn't provide me an overall total or consult me to verify my purchase. I pushed 0 for owner to consult with a live person. I questioned first for whole and discovered it to become greater than what I'd spend locally. I informed her I needed to stop the purchase. She stated that was not feasible since it was currently in shipping*. (!) A spirited discussion began. She'dnot move saying they've no method to contact delivery. I insisted on rescheduling and pointed out that used to do not get the whole along with a opportunity to opt-in or out, which it had been undesirable in order for them to not need a procedure in position to deal with cancellations — particularly within this situation. All she kept saying was that she couldn't stop the purchase. It had been like speaking with a solid wall. Well we went round & round. Natch I requested to talk to a boss, and none were 'accessible' (incredible), but she stated she'd request someone to contact me back. Around this writing I'm still waiting! I'll cope with this and obtain fulfillment, however it might take sometime. I needed to publish this encounter within case anybody is considering utilizing a nextRx discount to save lots of some cash. Our advice: Itis not worth it! Their procedure is completely flawed. Should you choose, subsequently possess a copy arrange for following purchases and do not utilize their automatic program. Keep in touch with a live individual, be sure you understand what the costs are and just how they match up against the local or additional resources before you buy! *A 2nd telephone call put afterwards mentioned the purchase was being 'prepared' and also the repetition stated it'dnot attended delivery however, but nonetheless couldn't be terminated. Unbelieveable...

Company: Wellpoint nextrx
Country: USA

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