Journeys Shoes
Kids shi refused to take back a pair of unworn shoes claiming damage had been done

I recently perchashed shoes for someone, and they didn't like them. When I called the employees said it would be fine to return them. When i got to the Cary Towne Center location, they claimed the shoes had been worn. I guess minimum wage makes you an expert on things lke that.

When I asked to speak with a manager, to my surprise it was an 18 year old girl named Jessica Hinton, the same girl I had already spoken with. I expected there to be someone there of being able to take care of the situation. I was wrong. Jessica accused me of being trilaer trash and wearing them before returning them.

The assistant there tried to instigate a fight with me because I told them i would be calling the head office and discussing the matter. The head office offered to let me mail them the shoes, and then send me a refund for the shoes and postage. No remorse

Company: Journeys Shoes
Country: USA
State: North Carolina
City: Cary
Address: 1105 walnut street ste# 2212
Phone: 9193800339
Site: journeys.com

  <     >