K-Mart
Return Rip-off Policy

I recently bought a television set for my young grandchildren for Christmas. However, after discussing it with my wife, we decided that they are too young (4 y/o twins) to have a television set in their room.

Between the time we bought the set and the time we made this decision, we somehow managed to lose the store receipt. This was only a matter of a few days (less than a week). However, the set was still in the box unopened and I expected that I would at least be able to obtain a store credit for the return. WRONG!

They told me VERY ABRUPTLY that without a receipt they couldn't help me. Not a store credit. Not a merchandise exchange. Nothing. They wouldn't even talk to me... Treated me as if I was somehow being unreasonable for asking to return the uneeded TV.

It's no wonder that K-Mart is in financial trouble. They treat their customers with contempt. I have, for the last time, set foot in K-Mart. I don't care if they're GIVING STUFF AWAY, I WILL NOT be back!

Company: K-Mart
Country: USA
State: Kentucky
City: Louisville

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