Value city furniture
Won't give me a unmarked or good coffee table that I paid $300 for. Have 3 different ones, no good, now wont bring me 4th
- 05-10-2011
- 34
First, we went and bought a sectional for about $2300.00 from them. Well, our coffee table and end tables did not match. So we went back and bought a coffee table, one end table, and a floor lamp from them. Total price of them, $640.00. They delivered the sectional first. Thats when we noticed the coffee table and end table we had really clashed. So when we went down ane ordered the tables, instead of paying another $100,00 for them to deliver them, we paid someone $50.00 to deliver them for us. When we got our first coffee table, the one door on top that opened up, the screws were stripped anf it wobbled back anf forth alot and on the oppisite end of the table, the two corners were stripped of the stain and varnish because it looked like something was stacked on it. So, I called them and told them and they said for me to bring it back and they would swap me a new one for that one. Then I said why should I have to pay for delivery again when it's not my fault that the table was bad. She said they would. Then the following Friday, they brought me another table. They told me to look at it, which I did. I walked aound it and it looked fine. Then they left and when I sat down on the sectional and saw at that angle, it had marks (5) to be exact all over the top of it. One was like scratch marks and the other 4 were like someone took sandpaper and scrached the heck out of it. I tried polishing it and didn't do any good. Called them again, they brought me my third table, and it has split wood where the hinge is one the middle lid! Now, I'm getting frustrated. Called them again, supposed to bring me ANOTHER tabe. 4th one! Now they call me and tell me I have to bring this last one down and pick up other one! Why? I shouldn't have to pay to have delivered when they cant give me a good table in the first place! Paid $300 for this one table, Should get a good one!!! Ripoff!!!
Company: Value city furniture
Country: USA
State: Ohio
City: St. Claircville
Address: 50471 Valley Plaza Drive
Phone: 3042339600
Site: vcf.com