CheapoAir.com
Charge for seat assignment & lousy customer service

I made concerns (first encounter) on CheapOair for journey for 2 without creating a seat project. I adopted a link within the mail verification 24 hours later to obtain one, and was given the choice of spending $11.95 for an "improved" support including a little image of the plane format with chairs color-coded regarding accessibility (like I Have observed FREE OF CHARGE on additional sites), or proceed using the "standard" choice. I find the latter, and another pop up requested basically was SURE used to do not need the improved edition. Again - no. I had been subsequently given the choice of SEEKING possibly an section or window chair and guaranteed an answer within 48hrs. I named their customer support quantity and after 33 units on-hold was associated with a fairly anxious repetition who needed care of the projects for me personally. I actually donot understand if this can be a new business pattern or distinctive to CheapOair, but I will not be back until I will be sure I will create a chair task without spending extra for opportunity.

Company: CheapoAir.com
Country: USA

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