Nala Grace
Never received order, poor communication, no refund, misleading e-mails, sent wrong stuff, spent money on shipping, no refund received, stuffed was used that was sent

I found this Nala Grace on craigslist advertising half off on hair bows. I communicated with her and she was very prompt answering my questions back. Went to her website and placed an order. First order was $29.18 paid with my credit card and second one same day was paid through paypal for $10.49 and this was for our daughter's Birthday beginning of February and she assured me she will mail in a couple of days to be sure I will received it within a couple of weeks for my daughter special day.

After several days I received a completely wrong order, not one thing I paid for and the items were used seems to me, not new. I wrote her and she didn't answer and wrote again and then she said she was sorry and that someone else must have gotten my order after over a month of trying to figure out what to do she says i can send the items to a certain address she gave me and she will refund shipping. I did that and sent priority (paid for shipping myself $7.90)

So the person can receive their items and I never heard from her again for a few weeks then she said I should e-mail to the person who suppose to send me my items and that person never wrote me back after I e-mailed 4-5 times. Now she is not communicating anymore, tried and she didn't refund any of my money after I asked in several e-mails./ I have not received anything but was mislead to believe this and that for the last 3 months and my daughter is very disapointed and still awaiting for her hair things which were supose to be a gift. Just now I figure this out that her website is a scam and many out there didn't received their order. I need to get all my money back.

Company: Nala Grace
Country: USA
State: North Carolina
City: Greenville

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