FedEx
Driver Left 52 lb Package Downstairs, Never Knocked Later

Every FedEx delivery turns into a problem for me, while UPS has never given me trouble. On this occasion, the driver dumped a package weighing 52 lb on the front porch of my multi-unit building without trying to alert me. Getting it up the single flight of stairs to my apartment was beyond me. Why could he not carry it to my door?

After I complained, FedEx promised that the other half of my shipment, due several days later, would be brought to my door. It was, but the driver did not bother to knock. I had to struggle to move the 115 lb box two feet over the threshold and lay it flat. I ended up with several cuts and bruises and a scraped wooden floor, and I am furious.

Company: FedEx
Country: USA

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