T-Mobile USA
T-Mobile Customer Relations T_Mobile NOT Honoring contrac after purchase and contrac was mede

I want to inform you of my dissatisfaction with your service. I have been a customer since 03/24.
Briefly, the problem is that on 3/24, I called T-Mobile Business Tele Sales at 866-464-8662 who handles corporate rates for new lines & services. I have 15% off before taxes from total monthly bill through my company. I was offered The Even More Family Plan for 3,000 min/month with unlimited Text & Data for $149.99 for the first 2 lines, any additional line was offered at $10 for ea. Added line which included unlimited Text & Data. Therefore, I purchase 5 lines with 5 devices all android Smart phones with a 2 year contract agree.in addition, I purchased insurance for $5.99 for ea. Device. The sales rep. Recorded the conversation for the agree. My SS# was asked & disclosed, the agent with the approval for the credit accomplished a credit run, my Drivers Lic was asked & provided & my credit card # was asked & charged for $695.

Company: T-Mobile USA
Country: USA
State: Washington
City: Bellevue
Address: 12920 Se 38th Street
Phone: 4253784000
Site: voicestream.com

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