Pro-Steam Carpet Care
Jeremy Young, Manager Took The Money and Ran

I hired Pro-Steam to clean dryer ducts in four rentals. A couple of days later, a woman named Heather came by and picked up the check, advising me they had cleaned all four ducts. Two days later, I ran into one of my tenants, and was “stunned” to learn that Pro-Steam had not cleaned their duct. My tenant had waited most of the afternoon for them; in fact, my tenants had waited on at least two occasions while Pro-Steam was cleaning dryer ducts throughout our complex.

Upon calling Pro-Steam, I was first told that they had cleaned the duct; that my tenant was wrong. (Why would my tenant want the nuisance of having the duct cleaned twice? Also, I paid extra for that unit because the dryer had to be removed; so obviously they didn't clean it.)

We ended up rescheduling the cleaning again. This time, my tenant adjusted a dinner date to accommodate Pro-Steam's schedule. No show again.

They obviously have “caller ID, ” because now they won't take my calls.

Pro-Steam in Palm Desert (Jeremy Young, Manager @ 760.346.1697) is unorganized, and dishonest. They should not be allowed to enter your home or business.

Company: Pro-Steam Carpet Care
Country: USA
State: California
City: Palm Desert
Address: 72624 El Paseo
Phone: 7603461697

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