Work Out World
Impossible to cancel membership

Tried to cancel membership to WOW due to acceptance to medical school out of state. Paid them till end of year anyway and they said it was cancelled. We also went on computer not once but twice to cancel and called them at years end to be sure it was cancelled. Was told yes it is cancelled in computer. So for 3 months we thought we were cancelled until we get a bill for $146 for 3 mos.in 2011. Called WOW and was told it was cancelled in computer but somehow it didn't go thru (what?) I was told sorry, can't do anything and managers are all busy and no call back. Sent them e-mail again explaining and get one back saying sorry but if you don't pay, we will put it thru collections AND by the way you were to send it certified and registered mail also. They will not listen, cooperate or help. I really want to see them go out of business. I believe they are scaming people.By the way the person that they are scamming is my 70 yr. Old grandmother who was in contact with them and who paid my membership and they know this also. There is no reasoning or reaching them. They have a hundred phone numbers and you can't reach a live person.

Company: Work Out World
Country: USA

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