Fixeon
Formerly infixeon Took my money but did not ship the goods

Brian Cox President of Fixeon advertises cleanroom products on Ebay then dealt with me direct. I purchased 7 reconditioned FFUs. I gave him a deposit early in Jan '11 to allow him to re condition my units. Paid Visa. I placed the final order 1/27 he told me all would ship 1-2 days, he charged the entire amount and shipping (over $4000) on 2/3.

At mid month I tried to contact Fixeon to see when my order had been shipped and track it. Was told I must talk to Brian to get info. He would not take my calls. I called him with a phone he did not know, (different area code), and he picked up. He told me an employee quit and parked in front of his dock. Problem was resolved and he would ship that day and call with confirm.

Next day I filed a complaint with BBB asked that he ship immediatly as my customer has paid for the goods. Days later I caught Brian and he told me that he didn't have my FFUs. But he had some in the midwest he could have them ready to ship in two days, and he would ship the other items from Austin that day.

On 2/25 I filed a poliece report and requested that VISA refund my money.

Fixeon is today, again advertising the same units on Ebay.

Company: Fixeon
Country: USA
State: Texas
City: Austin
Address: 2227 W Braker Ln
Phone: 5129181732
Site: fixeon.com

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