HughesNet
Poor service

We applied for service from HughesNet in November because we were told that it was the only internet service in our area. We live five miles from the city of Denton, Texas. We later found out that there were other providers and have since changed service providers.

HughesNet service is slow, dated-we could not even down load movies, and they have a policy called the Fair Access Policy which limits the amount of time you can spend on the air. HughesNet is by far the worse internet service provider I have ever dealt with. Their sales people have a great sales pitch that promise fast service and low costs but there is a disconnect between promises and delivery. After two months of complaining to their service staff we have discontinued their service and contracted with another provider. We were told that an early termination would cost us $400 dollars. This is an insult but is worth not having HughesNet continue their over priced and terrible service.

Please inform your customers to avoid HughesNet at all cost.

Company: HughesNet
Country: USA

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