AT&T
GoPhone Credit Expired After 90 Days, Salesman Promised No Expiry

I bought AT&T GoPhone for my mom and put $40 on it. I specifically asked salesman at AT&T store will my minutes expire. He said No, your minutes would never expire. And guess what, after 90 days my mom's phone has no service. I called AT&T customer support and to my surprise they said that money on my account expired! And in order to get them back into account I need to give them additional 25$. Well it reminds me crooks that I've seen in Eastern Europe:) Taking somebody's money - isn't that called stealing

Company: AT&T
Country: USA
Site: att.com

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