Washington Gas
Takes 3 appointments to turn gas on

I'm today on my next try to possess the gasoline switched on at my home. There's been an entire insufficient conversation from their support reps concerning this work.

I first planned support for 1/11. The specialist didn't switch on the gasoline since no body was house. I had been never informed that somebody needed to be house for that gasoline to become switched on. Why don’t they advise the client about that once the visit is created? When they had, somebody might have been there.

Another visit was designed for 24 hours later. My spouse got half of a day-off from function and lay in a chilly, vacant home for 5 hours awaiting the specialist. While he came, he evidently didn't knock-on the doorway hard enough for my spouse to listen to him, so he merely quit, despite the fact that there is an automobile parked within the garage, so somebody was clearly house. They've our telephone number—couldn’t the specialist have named before he quit the home? Or named in advance to confirm that somebody was house? Why do they consider your telephone number if they're not likely to utilize it?

Today I've planned a next visit. I'll will have to consider another half-day-off from work myself to hold back because of their specialist. It's the center of winter which home doesn't have warmth. Why can’t this organization keep in touch with a person much better than this?

Company: Washington Gas
Country: USA

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