JoAnn Fabric & Craft Stores
Refund

On July 14, I did a return NO receipt. The original purchase consisted of 4-5 purchases and I couldn't find the receipts.

I knew at the time, that I was going to purchase some Cricut products, so I didn't think it was that big of a deal.

The refund consisted of 32 items and the refund amount equaled $234.26.

I was told by the manager, HILDA, that due to the amount of the refund, they couldn't give me cash or store credit and that it would have to come from corporate.

In addition, the return receipt states, "your patronage is appreciated. However, due to the nature of this transaction, we are unable to issue payment from this store. We will issue a refund check in the appropriate amount within 2 weeks".

It is the end of August & I still don’t have my refund. I have called corporate SEVEN times. Emailed twice and no response.

I am not going to play nice anymore.

I hope you enjoy my complaint with the BBB and hope you enjoy my small claims suit.

Company: JoAnn Fabric & Craft Stores
Country: USA

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