ToysRUs
Unfair return policy

Shops, Products, Services

Do not actually actually purchase digital product from Toysrus if you don't are 100% certain you wish to maintain it. After I was prepared to buy the Ipodtouch 4th-generation last month, I requested the employee in the cashier that which was the return policy for that Ipod. He explained " Simply return it within 45 times." I had been pleased with the plan, and so I bought the Ipod. Nowadays I got it back again to Toysrus and attempted to come back it using the bill and anything within the container, however the supervisor declined to come back it. She stated that them needed to be delivered within an unopen pack, and he or she directed in the back of the bill in fine-print. Which was the very first time I find out about the plan. I informed her I'd not have purchased them had the employee explained the product needed to be delivered within an UNOPENED PACKAGE within 45 times when first asking concerning the return policy. He never stated concerning the product needs to be unopened to be able to return! This really is deceiving! I respected exactly what the employee stated concerning the return policy. He overlooked the most crucial details about the elctronic return policy. He fooled me, and that I was fooled! What type of return policy is that this as you are able to never start the merchandise to determine how it operates before you choose if you like to come back it!? What a organization! They fooled and misled clients. I'd have purchased my Ipod from Wal Mart or Goal where they don't have this sort of rediculous plan. I purchased two Ipod from Toysrus, and that I recognized this 1 is enough for my loved ones. However now I'm caught with them both. I discovered a large and costly training out of this: I'd NEVER NEVER purchased another digital from Toysrus, and that I wish you need to do too.


Company: ToysRUs
Country: USA
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