InksOutlet
InksOutlet.com, Returned faulty merchandise with RMA and they repeatedly promise refund but don't delive

July bought Epson ink cartridges but the didn't work; sent email to resolved the matter but no reply; called a week later and Jack promised to email a return material authorization form - which he did.
I shipped the cartridges back a few days later, return receipt confirmed by post office; never received credit to my card
Called a couple of weeks later and they said they had received it and were going to post the credit that day.
Called a few weeks later and they said "it takes time to show on the statement" (yeah, right! I can see pending transactions!)
8/30/10 I called again and spoke to Jack; he said they would credit 51.27 to my acct today.
It is now July and I have never received a refund even though I returned the faulty goods months ago.

Company: InksOutlet
Country: USA
State: California
City: Gilroy
Address: 1210 First Sreet
Phone: 4088426221
Site: inksoutlet.com

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