Inksoutlet
INKSOUTLET.com Non Responsive to Defective Merchandise Complaints
- 06-19-2011
- 21
I ordered "guaranteed compatible" cartridges for an Epson 520.
What arrived was not recognized by the printer - obviously an imperfect knockoff.
I sent four EMAILS over the course of three weeks to both Customer Service (laugh here), and the RMA people. There was not ONE response!
I'm out $40 - could have been worse.
Next time, I'll check with consumer complaints first before trying a new company.
The printer is working fine now that GENUINE Epson cartridges are in place.
Company: Inksoutlet
Country: USA
State: California
City: Gilroy
Address: 1210 First Sreet
Phone: 14088426221
Site: inksoutlet.com