Global Water
Billing change overcharge

I recently receive my bill for oct. 2010 from global water when I was shocked to find it was over $100 for one month. Assuming it might just be a mistake I paid it planning to follow up. I then received my bill for nov. 2010 again it was almost $100. I went to the global water website and pulled up a report of water usage over the last 8 months. The report shows an average water usage of 6000 - 7000 gallons a month up until oct. And then it jumped to almost 13000 gallons a month. Shocked since its just me living in a very small home I called Global water customer service to report the problem. I was told that my water meter was recently replaced and that my previous meter had not been giving proper readings so these were back charges for all the usage I didnt pay for previously. First bull there is absolutely no way I use more than 7000 gallons a month by myself, second if what they say is true which I doubt, why am I paying hundreds of dollars in back charges for their faulty equipment.

Company: Global Water
Country: USA
State: Arizona
City: Maricopa
Address: 21410 North 19th Avenue Suite 201
Phone: 5205684452
Site: gwresources.com

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