A& E Factory Service Extended warranty
Hot Point / GE side by side Refrigerator from Home They refuse to repair my refrigerator for 4 weeks, rude represenatives that hang up

I purchased a 29 cubic ft Hot Point / GE side by side Refrigerator from Home Depot 2 or 3 yrs ago, on 10/27 we woke up to water all over our kitchen floor, there was no cold air in the frig, everything was ruined. We called home depot & we had the extended service warranty, so we called A&E our appointment was 11/04 from 1 pm to 5 pm, the repairman came checked the refrigerator out & called his manager to inform him the condenser & the total electrical unit in the back was burnt up, it was best to replace completely replace the refrigerator, the manager refused told him to order the parts & fix it, now 2 things you can't live without is a toilet & a refrigerator, so we bought a small one for $100 loss $575 worth of food. He made an appointment to come back & fix it on 11/16 1 pm.

Company: A& E Factory Service Extended warranty
Country: USA
Site: aefactoryservice.com

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