Queen is a Girl
I ordered Montage by Mon Cheri dress they displayed on their website. They sent something entirely different and would not refund my money

Shops, Products, Services

I ordered a one piece Montage by Mon Cheri mother of the bride dress - they displayed the picture of the dress on their website from the actual catalog of Montage. They sent me a two piece dress that was somewhat similar but not the pictured dress. Poorly made, wrong color, wrong lace, only one lace overlay, should have been two layers, where do i stop. When I contacted them and wanted to return the dress for a refund they would not honor their policy. I bought the actual dress from Montage and sent them pictures comparing them both and they finally agreed that the dress was not what i ordered but that is all they could do except refund US$30. They said their factory had made a final decision and that is how they always made that dress. False advertising! How can you put the actual picture of a dress on your website, let someone order it and not send them that dress? How do they get away with it? Because they are in China? I actual thought I was buying a Montage dress and that they were the manufacturer's for Montage. I have learned a great lesson. Hopefully I can spread the word so others do not make the same mistake. PayPal could not do anything either. I thought that was safe. Not!


Company: Queen is a Girl
Country: China
City: ShangHai
Address: #2000 Da Lian Lu, Yang Pu District
Site: queenisagirl.com
  <     >  

RELATED COMPLAINTS

Queen is A Girl Bridal Shop
Queen is a Girl sells knock off designer dresses

Bride The Beautiful
Promised to make a wedding gown or copy of the wedding gown on their website and I received a different dress than what was promised

Peridress.com
Wedding Dress Orde

Dress Braw
Consumer Report

TB Dress
Consumer Report

Dress Braw
Consumer Report

IZIDresses
Consumer Report

WoWeddingDress.com
Consumer Report

TB Dress
Consumer Report