Magic Jack
VocalTec Communications Ltd. Misleading Deceptive False Advertisement Customer support combative and rude

My experience with Magic Jack is this, great I made 7-19 calls a week most of them being received. I then had an unusual day when I made 44 outgoing calls and figured this is great since I have "UNLIMITED CALLING IN THE US" I then find it is their standards and practices according to section 6C and you can look this up to remove the top 20% of their customers. Well the problem with this is they are constantly cutting calls lower and lower I mean my average daily call volume on a per month basis is roughly 1.7 calls a day I did the math. If you are consistently kicking off the top 20% of your customers and keeping their money, you are ever decreasing the alloted call volume and is false advertisement since my subscription lasted 4 months rather than a year, you are buying a very small call volume for 20 dollars and customer support is deceptive and trained to lure you to links that close the chat windows.

Company: Magic Jack
Country: USA
Address: 5700 Georgia Ave, West Palm Beach, Florida 33405
Phone: 97299703888
Site: magicjack.comorvocaltec.com

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